Contact information

Apex Drape Co. values clear communication and practical customer assistance. Whether you need help understanding a product listing, checking an order, asking about delivery, requesting a return, or raising a concern about your shopping experience, our customer service contact is available for written inquiries.

5.1 Business Information

Store Name: Apex Drape Co. Website: https://www.apexdrapeco.shop/  Legal Business Name: IHLC INCORPORATED Business Address: 7901 4TH ST N STE 300 ST. PETERSBURG, FL 33702 United States

Return Address: 7901 4TH ST N STE 300 ST. PETERSBURG, FL 33702 United States

Designated Contact Person: GABRIELA ESMERALDA RESENDIZ Customer Service Email: [email protected]

5.2 Product Categories

Apex Drape Co. offers products intended to support personal planning and workspace organization, including:

  • Calendars and calendar accessories.

  • Desktop organizers.

  • Desk storage products.

  • Related organizational accessories.

Product availability, specifications, dimensions, and included components may vary by listing.

5.3 Customer Service Inquiries

Customers may contact us regarding:

Order Questions: Order confirmation, payment status, product quantities, or order details.

Shipping Assistance: Tracking information, delivery delays, address corrections, or missing packages.

Returns and Refunds: Return eligibility, damaged merchandise, refund status, or exchange requests.

Product Information: Product dimensions, listed features, included accessories, or availability.

Privacy Matters: Questions about information collection, privacy requests, or personal information.

General Feedback: Suggestions, service concerns, or other matters related to the website.

5.4 How to Contact Us Efficiently

To help us identify your request and respond accurately, please include:

  • Your full name.

  • Order number, if applicable.

  • Product name.

  • A clear explanation of your question or concern.

  • Relevant photographs or supporting information, where appropriate.

Please do not include complete payment card numbers, passwords, or other highly sensitive credentials in ordinary email correspondence.

5.5 Customer Support Email

[email protected]

Primary contact for customer service, order assistance, returns, shipping, and general inquiries.

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5.6 Business Location

IHLC INCORPORATED 7901 4TH ST N STE 300 ST. PETERSBURG, FL 33702 United States

This address is provided for business identification and correspondence. Customers should obtain return authorization and specific instructions before sending merchandise.